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Phone Setup Guide
Knowledge Base Hub > Getting Started on AMPLY > Phone Setup Guide
Settings: Phone Numbers
In this article, you will learn the basics of adding individual phone numbers, and the advanced features, including number pools for meticulous tracking.
Adding Phone Numbers:
● Navigate to Settings > Phone Numbers
● Begin by clicking on Settings and selecting Phone Numbers from the menu
● Within the Phone Numbers section, you have the option to add a Phone Number or a Number Pool. Click on the "Add Phone Number" button to initiate the process
● Search for your country, and filter as needed. You can search by digits or phrases, filter by capabilities, and by number type.
● Select your phone number
● Click on Proceed to Buy
Note: Please be aware that the availability of area codes is subject to change. If your desired area code is unavailable, alternative options are provided for your consideration.
Number Pools for Enhanced Tracking
Number pools are a great way to track the calls driven by paid campaigns. Using number pools, you can attribute call-tracking conversations based on specific phone numbers being shown to leads that land on designated landing pages and websites. These numbers(s) are only displayed on specific pages and are only shown to leads who take a specific course of action. They’re also known as “call tracking codes,” but we call them “number pools.”
Step 1: Access the Number Pools Section:
● Go to Phone Numbers, Add Number, then, add Pool Number. This feature is designed to enhance your tracking capabilities from various sources.
Step 2: Create a Number Pool:
● Within the Number Pools section, you can create distinct pools to categorize numbers based on campaigns, regions, or specific purposes. This organized approach ensures efficient management and monitoring of your communication channels.
● Select the aspects you want to track, and who would you like to track, and fill out the number pool information.
Edit and Delete Functions:
Step 1: Utilize Edit and Trash Icons:
● Within the Phone Numbers section, you have the flexibility to see more information on the number, and edit or delete your numbers as needed. The edit icon enables you to modify number details, ensuring accuracy in your records. On the other hand, the trash icon allows seamless removal of numbers that are no longer required, maintaining optimal organization.
For further assistance or inquiries, our support team is available to assist you.
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